Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
Role Overview
Design Interns will support the Product Design team in creating intuitive, consistent, and impactful experiences for enterprise users. They will work on real product features, learn design systems, contribute to user-centered research and discovery, and collaborate with senior designers and design managers to deliver measurable value. This role is especially relevant for candidates who are curious about artificial intelligence (AI), agentic design practices, and how emerging technologies can help people complete complex work with greater clarity, trust, and control.
Duration - 6 months
What Makes You Qualified?
Portfolio with 2–3 projects showing process and outcomes.
Strong fundamentals in interaction design, hierarchy, and usability.
Proficiency in Figma (components, auto-layout, prototyping)
Exposure to artificial intelligence (AI) design tools and workflows, including Figma, Lovable, Cursor, or similar tools used for exploration, prototyping, and design iteration.
Understanding of agentic design practices, including designing experiences where AI systems can plan, act, explain their reasoning, request confirmation, recover from errors, and keep users in control.
Some experience with user research, competitive research, or secondary research, with the ability to translate findings into clear design decisions and product recommendations.
Ability to frame problems and find solutions.
Works well with peers and cross-functional teams.
Clear, structured storytelling and rationale
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.