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Associate, Client Tech Support Engineering

FiservNoida, Uttar Pradesh• India15h ago
onsitefull-timemid
4 views2 applicants
💼 Competitive Salary

Job Description

Fiserv is hiring an Associate in Client Tech Support Engineering in Noida to support clients using its financial technology services. You will troubleshoot and resolve client issues on time, work with internal teams to get problems fixed, and record client interactions and solutions in the support database. The role also includes managing secure file transfers to internal and external stakeholders, improving support processes and tools, and keeping IT support documentation, FAQs and training material up to date. Fiserv asks for around three years of experience in technical support and client service, including at least a year troubleshooting hardware, software and network connectivity, and hands-on use of Office 365, ticketing systems and remote support tools.

About Fiserv

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