Teleperformance is hiring a Desktop and Site Support Engineer at its Jaipur site to provide day-to-day technical support to employees. You will diagnose hardware and software problems by talking with users, troubleshoot and fix faults, and escalate issues when needed, making sure user problems and queries are resolved quickly and effectively. The role also involves helping evaluate hardware and software, recommending upgrades or improvements to the site's IT infrastructure, sharing best practices with the team and continuously improving support processes. Candidates should have a degree and around 1 to 2 years of practical experience in desktop or IT support, good knowledge of Windows, common business applications, basic networking and peripherals, and the ability to work independently within established standards.