Ericsson is hiring a Service Monitoring Engineer for its Network Operations team in Noida, part of a global operations environment that keeps customer networks stable and performing well. You will continuously track incidents, service tickets and operational activities, manage jeopardy situations and drive incidents and requests to timely closure so that network availability stays on target. The role involves coordinating with field teams, third-party providers and internal Ericsson teams, escalating risks early, keeping stakeholders updated and maintaining accurate records. You will work with a range of telecom network technologies. Candidates should have around 2 to 6 years of experience in network operations, NOC or service management, good knowledge of telecom networks and ITSM processes, and strong communication and follow-up skills.