NTT DATA is hiring Helpdesk Associates in Bengaluru for its IT service desk. In this role you act as the link between customers and internal teams, making sure computer and online system problems are logged, followed up and resolved accurately and on time. Day-to-day work involves basic troubleshooting of Microsoft Windows/Office issues, simple networking problems and other common computer faults, following ITIL-based support processes. The position requires a graduate with at least 6 months of experience in a technical support or helpdesk role, basic computer and networking knowledge, and good communication skills. This is a rotational shift role, so candidates must be comfortable working different shifts.