A Marriott hotel in Kochi is hiring a Reservation Executive. You will process booking requests, changes and cancellations, find the right room type for each guest, check availability and rates, and explain guarantee, special rate and cancellation policies. The role includes recording special requests, answering questions about the hotel, using sales techniques to grow revenue, keeping room blocks and group codes accurate, entering data in the reservation system and setting up billing accounts correctly. About 1 year of related experience is preferred, along with good phone manners and communication skills.