Amazon's Shopping Experience Protection Operations team in Hyderabad is hiring an Investigation Specialist to investigate and eliminate e-commerce risk from selling partners. You will analyse accounts and complex transactions, authenticate customers, and make sound decisions with little supervision in a fast-paced team, helping build trust with buyers, brands, sellers and vendors. Requirements: 1+ year of customer service experience, fluent English, MS Office skills, experience in payments or e-commerce, and willingness to work flexible shifts including weekends, nights and holidays. Trust and safety experience and strong analytical and problem-solving skills are valued.