Rockwell Automation is hiring a Customer Care Advocate in Pune or Noida (hybrid) to handle software, TCIQ and consolidated renewal orders for global customers. You will resolve customer issues with urgency and empathy, analyse unexpected order scenarios, contribute to root cause analysis for deviations reported by customers or distributors, spot operational trends in data and escalate where needed, and work with specialists and process owners on best practices and process improvements. You will report to the CC Software Portal supervisor. Requirements: a bachelor's degree in science, commerce, business administration or equivalent and 2–3 years of proven customer care or order management experience.