Gartner is hiring a Digital Product Analyst in Gurugram to support products used by its client service teams. You will map user journeys, needs and pain points, write user stories and take features from use case through acceptance and go-live. You will gather and prioritise analytics requirements from business teams, explain data model needs to IT, and guide partners on services analytics and reporting, including dashboards and BI. The role also analyses service usage data and historical trends to recommend productivity improvements, gives service teams the reports they need to drive client engagement and retention, and automates recurring reporting toward self-serve platforms. Requirements: Bachelor’s degree (Master’s a plus) and 2–3 years of relevant experience.