Cognizant is hiring a Customer Service Representative for policy servicing of life and annuities insurance products in a hybrid role. You will manage daily servicing requests, update policy records and process changes such as endorsements, reinstatements, cancellations and beneficiary updates in line with service standards and regulations. You will document each case and prepare clear service summaries and trackers in MS Word and Excel, supporting audit and compliance needs and working with cross-functional teams in an international setup. Requirements: 3–5 years of experience, strong MS Office skills; knowledge of the life and annuities insurance domain is a plus. The role works rotational shifts.