Sprinklr is hiring a Helpdesk Analyst in Bengaluru to provide hands-on IT support to employees, including VIP users and executives. You will diagnose and fix end-user issues on macOS and Windows, support Microsoft 365 and Copilot, manage Macs with Jamf Pro, and give priority, proactive support to executives during events and travel. The role also covers AV and event support: setting up and running equipment for executive meetings and high-profile events, and troubleshooting displays, video and audio connections, mixers, computers and peripherals. Requirements: 2–4 years of IT support experience (or a bachelor’s degree), strong communication and attention to detail, experience supporting senior leaders, and a good grasp of networks and Microsoft products.