Microsoft is hiring a Technical Support Engineer for its User Experience (UEX) support team, with openings across multiple locations in India. You will own, investigate and resolve customer technical issues, working within and across teams using troubleshooting tools and practices, and build your skills through ongoing training while sharing knowledge with peer communities. The technology focus includes Remote Desktop Services, Windows Virtual Desktop/Azure Virtual Desktop, FSLogix, VMware, Citrix, printing, user profile management and application installation and management. Requirements: 3+ years of technical support, technical consulting or IT experience (or a degree in Computer Science/IT with strong skills in these technologies) and fluent written and spoken English.