Ericsson is hiring a Service Monitoring Engineer for its Global Service Center in Noida. You will carry out 24x7 alarm monitoring and first-level fault analysis for network elements across multiple technologies, using Ericsson and multi-vendor NMS/EMS tools to identify, analyse and prioritise faults. You will escalate to and coordinate with L2/L3 teams and field engineers to restore service within SLAs, monitor proactively to catch early warning signs, track incidents through their lifecycle in fault management systems, support incident, problem and change processes, and prepare network performance and health reports. The role is shift-based. Requirements: 1–3 years of experience in network monitoring or NOC operations, ideally in telecom.