Marriott International is hiring a Guest Relations Executive for a hotel in Mumbai.
Working with the front office, you will welcome guests and help with check-ins (verifying identity and payment, assigning rooms and issuing keys), set up guest accounts correctly, enter Marriott rewards details and respond to guest requests and concerns so that every guest has a smooth, personalised stay. The posting suits candidates with around 1 year of guest-facing experience, strong spoken English and a warm, professional manner.
You will follow company safety and security policies, keep a clean and professional appearance, look after guests' needs and work well with the wider hotel team. Hotel roles involve shift work, including weekends and holidays.