NTT DATA's Global End User Services team in Bengaluru is hiring Helpdesk Associates for its service desk. You will give L1 technical help over phone, email and chat, identifying, prioritising and resolving reported problems, and act as a link between customers and teams within the client infrastructure. Troubleshooting covers MS Windows, PC hardware, browsers, MS Office and off-the-shelf applications.
Requirements: a graduate degree, at least 6 months of international calling experience, good communication, comprehension and writing skills, strong customer handling, and comfort working rotational shifts in a 24x7 support window.