Ameriprise Financial is hiring an HR Service Center Representative in Gurugram to answer employee HR questions by phone, chat, web and email. You will give accurate and timely answers, coach employees on where to find information themselves, probe to understand and diagnose issues, calm upset employees with empathy and sound judgement, and escalate complex cases through the case management tool for research and resolution.
Requirements: 1+ years of customer service experience in the HR domain and good communication skills. Hybrid: at least three days a week in the office, with two days from home.