Thermo Fisher Scientific is hiring a Customer Service Representative for order management in Bengaluru. You will process orders in SAP and related applications, meet daily turnaround times and SLAs, follow organisational procedures and controls, escalate issues that could affect the business, solve routine problems using standard procedures, and look for ways to improve the customer experience.
Requirements: preferably a Bachelor's degree in Arts, Science, Commerce or Business Administration, 1.5-3 years of hands-on order management experience, strong computer and MS Office skills, excellent spoken and written communication, strong attention to detail and time management, and flexibility to work night shifts.