Principal Global Services is hiring a Client Service Specialist in Hyderabad to support retirement plan record keeping. You will communicate with customers in writing on complex record-keeping issues, special timing requests and routine employee data, use problem-solving to process contracts efficiently, document work per internal procedures, flag customer concerns to client service associates and consultants, validate plan and contract records, and build working knowledge of plans, contracts, pension documents and the Total Retirement Suite.
Requirements: 1-2 years of back-office experience, working knowledge of MS Office (especially Excel), accuracy and quality focus, and flexibility to support business needs.