Virohan is hiring an Associate for Candidate Governance (Student Relations) in Gurugram. You will manage the student experience through calls and clear communication, resolve student grievances raised in the Virohan app on time, collect student documents for compliance, analyse feedback to find process gaps and suggest fixes, and work with internal teams to keep operations efficient and compliant.
Requirements: 0-3 years of experience in operations, customer service or a related area, strong spoken and written communication, empathy in handling student concerns, good problem-solving and stakeholder management, and proficiency in Google Sheets and Excel.