Marriott is hiring an Airport Executive in New Delhi to look after hotel guests' special arrangements and requests. You will arrange services such as transportation, reservations and dry cleaning, handle requests from guests with special needs and follow up to make sure they are satisfied.
You will give guests directions and information about the hotel's amenities, services and opening hours as well as local attractions, contact the right department (for example bell desk or housekeeping) to solve guest issues, and keep shift logs and daily records up to date.
Preferred: at least 1 year of related guest service experience. Good communication and a helpful attitude are essential.