NTT DATA is hiring an entry-level Managed Services Engineer (L1) in Chennai, focused on audio-visual and networking infrastructure for clients. You will monitor client systems, catch errors early, investigate first-line incidents and their root causes, and follow approved procedures for service requests. Support is given by phone, ITSM tickets and chat, and you will carry out maintenance such as patching and configuration changes, keep tickets updated and escalate when needed so client infrastructure stays up and running. This is a good start for freshers in IT infrastructure support. Requirements: a degree in IT or a related field, basic networking and AV/IT systems knowledge, good communication, and willingness to work in shifts.