NTT DATA Services is hiring a Helpdesk Associate (ITIL) in Bengaluru. You will provide IT service desk support, guidance and training to end users on devices, applications and processes, record, update and escalate tickets promptly, and support IT onboarding for new users. You will also help internal IT teams with system testing, integration and maintenance, explore new IT tools, and suggest and implement process and technology improvements. Requirements: excellent written and spoken English, strong customer service, troubleshooting skills for Windows 10, macOS, iOS, Android, Google Workspace and Microsoft environments, good teamwork, and willingness to work 24/7 rotational shifts with rotating week-offs from the office. A good start for freshers interested in IT support.