NTT DATA is hiring helpdesk associates in Bengaluru with 1+ year of international calling experience and good communication skills. You will provide L1 technical support by phone, email and chat, identifying, prioritizing and resolving reported problems for client users. As an associate you act as a link between customers and the client's infrastructure teams. Good troubleshooting knowledge of Microsoft Windows, PC hardware, web browsers, MS Office and common off-the-shelf applications is needed, and familiarity with ITIL processes helps. Suitable for candidates starting a career in IT service desk support.