Citi is hiring a KYC Quality Metrics Analyst (KYC Operations Analyst 2, officer level) in Mumbai on a hybrid basis. This intermediate role supports anti-money laundering monitoring, governance, oversight and regulatory reporting with the Compliance and Control team as part of Citi's internal KYC programme. You will produce accurate, standardised reports with key insights, maintain dashboards and on-demand reporting for leadership, prepare presentations that explain data-driven results to senior management, handle ad hoc data requests, and prepare daily and weekly MIS and population management reports. The role also involves answering stakeholder questions on metrics, working with auditors and control groups, and supporting departmental projects. Citi lists about 2 to 4 years of relevant experience, strong attention to detail and the ability to juggle several initiatives under tight deadlines.