American Express is hiring an analyst in Gurugram (hybrid) for the Credit & Fraud Risk control management team, which identifies, tests and reports operational risk in credit and fraud processes. You will help business units find, test and report risks through business self-testing, monitor and review credit and fraud complaints to spot emerging risk, help expand the complaints review programme across all credit and fraud strategies, prepare thematic reports on complaint levels, trends and root causes, and carry out independent quality assurance and process testing in high-risk areas. Requirements: 1 to 2 years of experience in credit and fraud risk management (for example in risk or internal audit), an understanding of the operational risk lifecycle, experience with process governance and regulatory frameworks, strong analytical skills to study data and trends, and good project management and communication skills.