Marriott is hiring a Reservation Executive for a hotel in Ahmedabad. You will process reservation requests, changes and cancellations by phone, email or other channels, work out the right room type for each guest, check availability and rates, and explain guarantee, special rate and cancellation policies. The role also covers keeping room blocks, reservations and group market codes accurate, recording special requests, answering questions about hotel facilities and rooms, using sales techniques to maximise revenue, entering data in the reservation system, setting up billing accounts in line with accounting policy, and resolving or escalating guest issues. You will help introduce new reservation procedures and share company values with new team members. Marriott asks for at least 2 years of related reservations or hotel experience.