Ericsson's RAN Global Support team (GSD SDU India) is hiring Technical Solution Engineers in Noida and Gurugram. You will provide Level-3 product support for Radio Access Network software, acting as a technical escalation point for complex customer issues. The work involves troubleshooting and fixing problems to stabilise and optimise customer networks, analysing reported issues, and working with global customers and development teams to resolve critical cases. You will also get exposure to new 5G features, automation and AI tools.
Requirements: a minimum of 3 to 4 years of experience in RAN software support and troubleshooting at Level 3. Strong analytical skills and the ability to work with customers and developers across time zones are important. There is more than one opening for this role.