HPE Financial Services is hiring a Customer Account Specialist in Bengaluru. You will resolve escalated case issues from end users, dealers and service providers received by phone and written correspondence, and act as an escalation link for HPE field employees, executives and channel partners. The role involves investigating account issues, coordinating with internal teams to resolve them and keeping customers informed. HPE Financial Services helps organisations fund digital transformation and manage their IT asset portfolios.
Requirements: typically a bachelor's degree (or equivalent experience) and 1 to 2 years of related experience, or a master's degree. Good communication and problem-solving skills are expected. The role is hybrid.