Principal Global Services is hiring a Process Specialist in Pune to handle payouts for US retirement (defined contribution 401(k)) plans. You will process benefit distributions such as cash and rollovers, required minimum distributions and withdrawals, prioritise daily work to meet service goals, handle complex payouts and special requests, solve problems efficiently, document work as per procedures and escalate customer concerns, all within productivity, quality and regulatory standards.
Requirements: a bachelor's or master's degree (finance preferred) and 2 to 4 years of back-office experience, ideally in US retirement or financial services operations, with good written and verbal communication.