Firstsource is hiring Associates for customer service in Bengaluru. You will handle incoming and outgoing customer calls professionally, resolve queries and give accurate account and billing information, update account details in client systems, verify customer identity under data protection rules, spot customer needs and promote relevant products, and maintain SLAs, call quality and confidentiality while multitasking.
Requirements: undergraduates with at least 1 year of customer service experience. You must be flexible with UK/US/AUS/India shift timings, rotational weekly offs and a 24/7 environment; transport is provided for non-standard hours. Two openings are listed.