athenahealth is hiring a Data Operations Analyst in Chennai for its Platform Operations team, the main operational contact for third-party partners using athenahealth platform technologies such as HL7 connections, APIs and Data View. You will manage and troubleshoot customer issues in Salesforce, follow and improve standard operating procedures and documentation, and share project status, timelines and deliverables with customers, partners and internal product teams. The team also helps product groups design operational processes for new products and partnerships. Requirements are 2+ years of professional experience (or equivalent mix of education and experience), excellent written and spoken communication, strong organisation and time management; strong Excel skills are an advantage.