abCoffee is hiring a Business Analyst in Mumbai. You will track key metrics such as revenue, orders, average order value, contribution margin, retention and customer complaints, and monitor performance across outlets, cities and channels including its app, Swiggy, Zomato, POS and subscription cards. The role involves analysing sales trends, pricing, discounts and campaigns, building dashboards, trackers and regular reports, running root-cause analysis, measuring the impact of initiatives and promotions, and working with operations, product and marketing teams. Candidates need a bachelor degree in engineering, business, economics, statistics or a related field, 1 to 2 years in business analytics or a similar role, and strong advanced Excel skills.