Concentrix is hiring an Associate for Operations Support in Gurugram. You will help plan, implement and support operational activities across the business, answer and route incoming calls, take messages, respond to customer queries, resolve routine complaints and escalate complex issues. The role also includes spotting ways to streamline processes, coordinating employee engagement, rewards and recognition programmes and floor activities, supporting administrative functions, and keeping accurate records and reports on operational work while working with internal teams on service delivery. The posting lists 0 to 2 years of experience, making it suitable for freshers and early-career candidates with good communication and organisation skills.