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Analyst - Marketplace Seller Support

Lowe's IndiaBengaluru, Karnataka• India2h ago
onsitefull-timemid
0 views0 applicants
💼 Competitive Salary

Job Description

Lowe's India is hiring an Analyst for marketplace seller support in Bengaluru. You will handle routine seller support tickets using SOPs, templates and documented guidance, respond on time and follow up on open cases, and record case details and actions in Salesforce. Non-standard or complex issues go to senior analysts. You will follow workflows and quality standards, keep the queue under control to meet productivity and backlog goals, flag recurring questions and knowledge gaps, and join training and process updates. The role also works with the third-party seller community to find and close process gaps and acts as a link between Lowe's teams so seller issues are fixed quickly. About 2 to 4 years of experience is listed.

About Lowe's India

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