Alight is hiring Benefits Operations Administrators in Noida and Gurugram. You will process all activities related to client employee-benefit plans in Alight's tools with high accuracy, meet or beat client SLAs, learn each client's plan provisions, and research and answer participant issues through the case management system. The role involves following set procedures and compliance standards, keeping SOPs and knowledge documents current, joining daily huddles, and working with customer service, technology and shared services teams.
Requirements: a bachelor's degree in B.A., B.Com, B.Sc or BBA (B.Tech/BE, B.Sc IT, LLB and B.Ed are excluded), about 2 years of experience, strong attention to detail for transaction processing, MS Office skills, typing speed of 25 WPM with 90% accuracy, and good written and spoken communication.