Experian is hiring Customer Care Specialists (Customer Care II) for its call centre in Hyderabad. You will handle inbound calls across different lines of business, respond to general enquiries, help with fraud alert requests and process credit and score reports. You will also interpret consumers' written or spoken disputes, identify the issues involved, route complex cases to specialist teams, explain dispute options to consumers and process disputes that need contact with financial institutions.
Requirements: a graduate degree, 1 year of inbound call-handling experience, excellent written and spoken English, and good computer skills. Hybrid working is mentioned in the listing.