Salesforce is hiring a Customer Service Specialist for its Customer Service and Billing team in Hyderabad, reporting to the Billing Manager. You will be the main contact for customer billing and account queries by phone and email, resolve them within SLA, help customers with accounts receivable, payments and invoice discrepancies, and review invoices against contract terms to make sure billing and revenue recognition are accurate in financial systems.
Requirements: 1 to 3 years of experience in billing, invoicing or accounts receivable, strong customer service skills, attention to detail and comfort in a high-volume, fast-paced environment.