athenahealth is hiring a Data Operations (Platform Operations) Analyst in Chennai within its Product Optimization organisation. The team is the main operational contact for third-party partners. You will manage and troubleshoot customer issues in Salesforce, follow and improve standard operating procedures, share project status, timelines and risks with your manager and stakeholders, act as the voice of the client to improve support workflows, and learn new technologies and product features. The role suits someone who enjoys helping customers and solving problems with attention to detail. Requirements: 2+ years of professional experience or an equivalent mix of education and experience.