Wolters Kluwer is hiring an Associate IT Support Engineer in Chennai for its 24x7 monitoring and production support team (hybrid, about 8 office days a month). You will monitor applications, infrastructure, cloud resources and containerised services, investigate alerts using metrics, logs and traces, and support incident response to keep services available and performing well. You will apply what you learn in product knowledge-transfer sessions and explain technical findings clearly. The role needs up to 2 years of relevant experience in observability, monitoring, application or infrastructure support, and involves 24x7 rotational shifts.