Accenture is hiring an Application Tech Support Practitioner for its Pune office. You will be the day-to-day link between clients and the systems or applications they use: understanding their issues, explaining technical information clearly, and working out fixes based on product knowledge so services keep running smoothly. Responsibilities include troubleshooting and resolving client issues, joining problem-solving discussions, documenting client interactions and resolutions to improve future support, and working with teammates to raise service quality and client satisfaction. Must-have skill: Service Desk Management; voice-based service desk support is a plus. Familiarity with ticketing systems, support workflows and client relationship management helps. Eligibility: 0 to 2 years of experience and 15 years of full-time education. Full time, based in Pune.