Citi is hiring a Customer Service Intermediate Analyst in Mumbai. You will manage service for a portfolio of high-profile clients, making sure their requests are handled with quality and on time, coordinate across teams to resolve issues, and manage risk in day-to-day client servicing.
What they want:
- 2–5 years of customer experience, ideally in a business or financial services environment
- Good project management and organisational skills to juggle multiple priorities
- Self-reliance, accountability and sound risk judgement
- Clear written and verbal communication
This is an on-site role.