DHL Group's Blue Dart is hiring an Executive - Operations in Kolkata to work as a dedicated regional operations representative for its client Shiprocket. You will coordinate between the customer and Blue Dart operations teams, prioritise and resolve customer escalations, drive key performance metrics, monitor shipment performance, handle exceptions, and give clear operational visibility to both Blue Dart and Shiprocket stakeholders. The role supports enterprise business growth through proactive customer engagement and keeping to agreed service standards. Requirements: 2 to 5 years of experience in logistics, courier or express distribution.