Zscaler is hiring Customer Support Associates in Bengaluru and Mohali. You will carry out activation tasks for products, features and services for a global customer base, review and analyse URLs to work out their purpose or content and assign the right category, and handle inbound customer queries professionally, routing them efficiently to specialist internal teams. You will partner with other teams across the company and use new technologies to improve daily workflows and problem-solving. Requirements: at least 2 years of dedicated experience in a customer service or support environment, with strong communication and empathy.