Citi is hiring an Operations Support Specialist for retail banking core operations in Pune (on-site). You will handle back-office transaction support and account servicing: reviewing and posting financial and non-financial entries across retail banking general ledger and sub-ledger accounts, researching and reconciling breaks and mismatches, and checking daily transaction journals and suspense accounts. The role demands strict adherence to operating standards, documentation rules and regulatory compliance, and acts as a link between upstream and downstream processing teams and stakeholders. Comfort with complex spreadsheets and databases is expected; the posting asks for 1-2 years of experience.