Firstsource Solutions is hiring Chat Support Associates in Bengaluru. You will be the first point of contact for customers who reach out through web chat, answering queries about a client products and services, resolving complaints, updating account information and handling routine account maintenance. The role also involves understanding the customer underlying needs and recommending relevant products or services where it makes sense, and directing complex issues to the right teams. A bachelor degree or equivalent is required; freshers are welcome to apply, and the posting lists up to about 1 year of experience.