Clinisys, a provider of diagnostic informatics software for laboratories and healthcare, is hiring an Associate Support Engineer in Bengaluru (hybrid) for its customer support team. You will handle incoming client requests by phone and web portal, assess and prioritise technical issues, research and document resolutions, and keep clients and internal teams updated until problems are fixed. You will learn the company's case management systems and applications, use knowledge-base articles and approved AI tools to troubleshoot, and work toward high client satisfaction scores. On-call and holiday rotations are part of the role. Requirements: 0–2 years of experience with technical aptitude in healthcare technology, laboratory sciences, technology or client support; strong analytical, communication and time-management skills, and the ability to explain technical concepts simply. College coursework, SQL knowledge or technical certifications are preferred.